Privacy Policy
Effective Date: November 24, 2024
Last Updated: November 24, 2024[Insert Date]
Expand Labs (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share your information when you use our app, Psynergy (“the App”), and outlines your rights regarding your data.
1. Information We Collect
1.1 Personal Information
We may collect the following personal information when you use the App:
• Name
• Email address
• Location data (for clinic locator functionality)
• Emotional check-in logs
• Therapy session details (dates, progress, notes)
1.2 Usage Data
We automatically collect certain data to understand how users interact with the App:
• Device information (model, operating system version)
• App usage statistics (pages visited, time spent)
• IP address
1.3 Sensitive Data
The App may collect sensitive mental health-related information, such as:
• Emotional states logged during check-ins
• Therapy progress and session detailsThis data is securely stored and is only accessible to you or shared with your explicit consent.
2. How We Use Your Information
We use your information for the following purposes:
• Providing Core Features: Enabling therapy progress tracking, emotional check-ins, and clinic locator functionality.
• Improving User Experience: Analyzing usage trends to enhance the App’s features.
• Personalized Recommendations: Delivering tailored mental health insights and program suggestions. • Support and Communication: Responding to your inquiries and providing technical support.
3. How We Share Your Information
We do not sell your personal information to third parties. However, we may share your data under the following circumstances:
• With Your Consent: If you choose to share your therapy data with a therapist or healthcare provider. • Service Providers: Trusted third-party vendors assisting in hosting, analytics, or customer support. These vendors are bound by confidentiality agreements.
• Legal Obligations: If required by law to comply with legal processes or protect our rights.
4. Data Security
We implement industry-standard security measures to protect your data, including:
• End-to-end encryption for sensitive data (e.g., therapy logs).
• Regular audits to identify and mitigate vulnerabilities.
• Secure storage in compliance with GDPR and HIPAA standards.
However, no method of transmission or storage is 100% secure. We encourage you to use strong passwords and notify us of any suspected breaches.
5. Your Rights
You have the following rights regarding your data:
• Access and Portability: Request access to your data or a copy in a portable format.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal and operational obligations.
• Consent Withdrawal: Revoke your consent for data processing at any time.
To exercise your rights, contact us at gautam@expand-labs.com.
6. Data Retention
We retain your data only as long as necessary to provide the App’s services or comply with legal obligations. Upon deletion of your account, we will anonymize or securely delete your data.
7. Third-Party Links
The App may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review the privacy policies of these external platforms.
8. Children’s Privacy
The App is not intended for children under the age of 17. We do not knowingly collect data from children. If you believe we have inadvertently collected such information, contact us at gautam@expand-labs.com.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted here, and you will be notified via email or app notification if significant updates occur.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: gautam@expand-labs.com